Please make sure to apply the correct shipping address and if the shipping address placed is incorrect, please notify us through email immediately. If we have trouble verifying your shipping address your order may be delayed.
Once your order has been shipped out we have no control over USPS delays nor are we responsible for lost packages. We advice that you insure your package or select a signature required option if you would like to make sure your package reaches you safely. For these options, please email us directly so we add-on these options. However, please note that the cost is higher compared to regular shipping rates.
We always ask the customer to make sure the address provided is correct as we are not responsible for reshipping any packages that were returned due to incorrect address. We are not be liable to pay shipping cost for the next shipment. We will reship your order once the invoice for shipping is paid.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.